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Terms & Conditions

Welcome to Avaa.co.uk. If you choose to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, explains Avaa's relationship with you in relation to this website.

The term  Avaa.co.uk or ‘us' or ‘we' refers to the owner of the website whose registered details are:

AVAA LTD
SUITE 9 NORMANBY GATEWAY
LYSAGHTS WAY
SCUNTHORPE
NORTH LINCOLNSHIRE
ENGLAND
DN15 9YG
Company No. 07180952

The term ‘you' refers to the user or viewer of our website.

The website
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without [business name]'s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Your order
  • All orders are subject to availability and confirmation of the final selling price.
  • Dispatch times may vary according to availability.
  • In order to purchase something from Avaa.co.uk, you must be over 18 years of age, and possess a valid credit or debit card.
  • We do not accept cheques or bankers drafts as payment methods.
  • You undertake that all of the details you provide us are true and accurate, and that you are an authorized user of the credit card used to place your order.
  • You must agree to give us your full name, address and delivery address, in order for us to process your order.
  • All advertised prices are subject to change.
  • We will always try and ensure that all descriptions and details of products are accurate.  If we discover an error in the price of goods, we will inform you immediately via email, and give you the option to cancel your order.
  • We will always try to ensure that the colours you see on the screen are as accurate as possible. However, this does also depend on the screen that is being used to view the product. We cannot guarantee the colour on the screen is the exact colour you will receive on delivery.
  • Once you have placed your order, we will send you an e-mail confirming your order and delivery times. On occasion we may need to send you a separate confirmation and delivery e-mail.
  • All costs include VAT. The final cost will also show the delivery charge. This is in addition to the cost of the product.
  • Products will not be dispatched until payment has been received in full.

Trademarks and copyright
  • All brand names, product names and copyrights used on this site are trademarks or copyrights, which belong to their respective brand owners. Avaa does not give permission for these to be interpretated in any way.

Cancellation rights
  • Under the distance selling Regulations, you have the legal right to cancel your order within 7 days of receipt of your goods. (with the exception of any made to order/specially ordered items.) You do not need to give us any reason for canceling your contract.  However you do need to notify us in writing if you wish to cancel your contract. Please contact us on returns@avaa.co.uk.
  • If you have received the goods before you cancel your contract with us, then you must send the goods back, unopened, to our contact address at your risk, and at your own cost. We recommend that you use recorded delivery and special delivery for more expensive items.
  • If you received the goods after you cancel your contract, you must not unpack the goods when they are received by you. You must send the goods back, unopened, to our contact address at your risk, and at your own cost. We recommend that you use recorded delivery and special delivery for more expensive items.
  • Once you have notified us that you are canceling your contract, any amount debited by us will be refunded to your account as soon as possible, PROVIDED that the goods in questions are returned and received by us in the same condition they were in when they were delivered to you. If you do not return the goods delivered to you, or they are not delivered in the same condition that they were sent out, we will be entitled to deduct the direct cost of recovering the goods from the amount to be re-credited to you.
  • For Refunds, please see our Returns & Cancellations section.